Our Services
USDT Buyback
Submit USDT buyback service request with official support confirmation.
Global Matching
Submit matching service request. Results not guaranteed.
OTC Assistance
OTC service application with official support confirmation.
TRX Exchange
TRX service request for TRON network scenarios.
Energy Rental
TRON energy rental to reduce network operation costs.
Digital Asset Service Center
Submit service requests for USDT buyback, global matching, OTC assistance, TRX exchange, and TRON energy rental through official support.
Reference Rate
USDT
Official Confirmation · Clear Service Process
How It Works
Transparent service process with official confirmation at every step.
Submit Request
View reference rates and submit your service request. Choose your currency.
Official Confirmation
Official support confirms service type, amount, network, reference rate, and risk notice.
Process & Record
User confirms and agrees to terms. Service is processed with a record generated.
Frequently Asked Questions
Common questions and answers about our services.
Is Vortix Global an exchange?
Vortix Global is a digital asset service center that provides service request assistance, reference rate display, global matching assistance, and official support communication. We are not an investment platform and do not guarantee returns.
Why do I need to activate member access with 0.1 TRX?
The 0.1 TRX activation is used to reduce invalid requests and maintain service quality. It is not a deposit, investment, guarantee, wallet binding, or transaction approval.
Is my USDT safe?
Digital asset transfers are irreversible and always involve risk. Users should only proceed after confirming the wallet address, network, amount, rate reference, and service terms with official support.
Will you ask for my private key?
No. Vortix Global support will never ask for your seed phrase, private key, full wallet password, or remote device access.
Is the displayed rate guaranteed?
No. The displayed rate is a reference rate. The final service rate must be confirmed by official support before processing.
What happens if matching fails?
If a service request cannot be matched or processed, the request may be cancelled, rejected, or escalated according to the actual situation and service policy.
How do I confirm official support?
Please contact support only through the official website. Do not trust private messages from unknown accounts claiming to represent Vortix Global.
Can I cancel a service request?
Cancellation depends on the current request status. Requests that have not entered processing may be cancelled according to the service policy.
Trust & Safety
Clear process, official confirmation, and transparent service boundaries.
Official Service Statement
Vortix Global only provides digital asset service request assistance, reference rate display, member service access, and official support communication. We do not provide investment advice, guaranteed returns, anonymous transactions, or custody of users' private keys.
Non-Custodial Service
Vortix Global does not store users' seed phrases, private keys, or wallet passwords. Users are responsible for verifying all wallet addresses, networks, and transfer details before making any digital asset transaction.
Anti-Scam Notice
Please contact support only through the official website. Our support team will never ask for your seed phrase, private key, full wallet password, or remote access to your device. If someone contacts you privately and claims to be Vortix Global support, please verify through the official website first.
Reference Rate Notice
The displayed rate is for reference only. The final service rate may change based on market conditions, network status, order amount, service type, and official support confirmation.
Restricted Regions Notice
Vortix Global may restrict or refuse services in certain jurisdictions according to applicable laws, compliance requirements, internal risk control, and service availability.