Official Support & Anti-Scam Notice

1. Official Contact Channels

Please contact Vortix Global support only through the official website or official channels listed on our site.

2. What We Will Never Ask

Our support team will never ask for: your seed phrase or recovery phrase, your private key, your full wallet password, or remote access to your device.

3. Identifying Impersonators

If someone contacts you privately on Telegram, WhatsApp, or other platforms claiming to represent Vortix Global, verify their identity through our official website first.

4. Phishing Warning

Always verify the website URL. Beware of cloned websites, fake support accounts, and unsolicited messages claiming to offer special rates or urgent actions.

5. Report Impersonation

If you encounter suspected impersonators or phishing attempts, please report them to our official support immediately.